Last updated: November 2025
At Apex Agency, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
By using our website, submitting a quote form, or working with us, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Project details (description, budget, goals, files you upload)
- Any messages submitted through our contact or quote forms
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device and browser type
- Pages visited
- Time spent on the site
- General usage patterns
We collect this data through standard web technologies such as cookies or analytics tools.
1.3 Payment Information
If you pay for services through a third-party platform (e.g., Stripe, PayPal), we do not store your full payment details. These platforms handle your payment information securely.
2. How We Use Your Information
We use your information to:
- Provide quotes and respond to inquiries
- Communicate about your project
- Deliver services you request
- Improve our website and user experience
- Conduct internal analytics and performance monitoring
- Maintain security and prevent fraudulent activity
We do not sell your personal information.
3. Cookies & Analytics
We may use cookies or analytics services (such as Google Analytics) to:
- Understand website traffic
- Improve functionality
- Measure the effectiveness of marketing
Cookies are small files stored on your device. You can disable them in your browser settings at any time.
4. Sharing Your Information
We may share your information only with:
- Service providers (e.g., freelancers, subcontractors) who help us complete your project
- Payment processors
- Legal authorities, if required by law
We never sell or rent your data to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us at:
stephen@apexagency.la
7. Retention of Information
We keep your personal information only for as long as necessary to:
- Complete your project
- Meet legal obligations
- Resolve disputes
- Maintain accurate business records
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reading their policies before submitting any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Minors / Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal information from children. If we discover that a minor has submitted personal information, we will delete it promptly.
11. Data Transfers
If you access our website or services from outside the United States, please be aware your information may be processed in the U.S. By using our services, you consent to the transfer of your information to the United States.
12. Third-Party Tools & Integrations
Our website and services may use third-party tools (such as analytics platforms, communication tools, payment processors, and hosting services). These third parties operate independently and have their own privacy policies. We are not responsible for their data practices.
13. Data Access for Freelancers/Subcontractors
In some cases, trusted freelancers or subcontractors may be given limited access to client information only as necessary to complete project work. All subcontractors are required to keep such information confidential.
14. California Consumer Rights (CCPA)
If you are a California resident, you may request details about the personal information we collect, share, or disclose. You may also request that we delete your personal information, subject to legal exceptions.
To make such a request, contact us at stephen@apexagency.la
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact
Apex Agency
Email: stephen@apexagency.la
Website: apexagency.la